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Business Analyst

Req ID:  42808

Bangalore, IN

Location: Bangalore, India


About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.


Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 4,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.


Job Descriptions:

Work closely with customer to identify, analyze, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team.

  • Understand and document customer’s functional and technical requirements, user stories, and acceptance scenarios.
  • Specialize in Sapiens IDIT application; Understand limitations and possibilities of the system and their implications on the business processes and functionality.
  • Initiate and oversee project solution design
  • Provide presentations and demonstrations on Product Features
  • Functional support to development teams in design processes
  • Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers
  • Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.).
  • Assist Sapiens RI 2nd and 3rd line support representatives in analyzing and reproducing incidents reported by the customer.
  • Participate in training activities of employees and customers.
  • Support the TW with updating product documentation




  • Education : BE and MBA - MUST
  • Experience required is minimum 5 years.
  • Excellent analytical skills
  • Experience with information systems (such as ERP) at a super user level
  • Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields)– must, Reinsurance is advantage
  • Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
  • Insurance business knowledge - an advantage
  • Excellent communications skills English (mother tongue level) – must
  • Representative
  • Willing to travel extensively
  • Experience with overseas customers.
  • Excellent analytical skills
  • Experience with core organizational product implementations
  • Ability to match between customer functional requirements and application system options/functionalities in an efficient way.

Please note: All work is conducted in English

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