Consultant - Technical Writer

Sapiens is on the lookout for a Consultant - Technical Writer to become a key player in our Bangalore team. If you're a seasonedTec hnical Writer pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore, India

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

This position will be part of Sapiens’ Digital (R&D) division, for more information about it, click here:

https://sapiens.com/solutions/digitalsuite-customer-experience-and-engagement-software-for-insurers/

Job Description

We are looking for an experienced Technical Writer to join our team and grow our customer focused services to new heights. As an ideal candidate, you must have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you should have a natural desire to help people understand things that are hard to understand.

Roles & Responsibilities

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

• Bachelor’s degree in relevant technical field
• 5-7 years of industry experience as an effective Technical Writer
• Proven working experience in Atlassian tools like Jira and confluence
• Proven ability to quickly learn and understand complex topics
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Proven working experience in technical writing of software documentation
• Excellent written skills in English
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Determine the needs of end users of technical documentation
• Any Certification on Technical Writing Skills