Infrastructure Manager

Location: Bangalore, India

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 600+ organizations, Sapiens’ team of over 5,300 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.  

Technical Infrastructure Manager

Work Location: Bangalore/India

Requirement:

• Windows - At least 5 years of experience administering Windows servers
• Linux - At least 5 years of experience administering Linux servers
• Kubernetes -Hands-on experience in developing, deploying, tuning and debugging applications on Kubernetes
• Cloud -Hands-on experience in working on public Cloud Azure, AWS
• Code - Vast scripting experience in PowerShell, Python and Bash
• Applications - Vast experience in working with Java web applications
• IaC - At least 5-year experience with at least one automation tool - Ansible\Terraform
• Security – knowledge with web security aspects as WAF, certificates, OS hardening, security policies, VPNs – Advantage.
• Monitoring - Good understanding of monitoring stack – ELK/Grafana/Prometheus/DataDog/Azure Monitoirng.
• Experience with a live production environment
• Accountability, ownership, and independence
• Great verbal and written communication skills
• Detailed oriented and organized person
• Experience in customer handling.
• Strong troubleshooting skills.
• Strong understanding of process and procedures.
• Excellent verbal, written and presentation skills.

Responsibilities

• The managed services infrastructure team lead is responsible to drive a team of Cloud, DBA, system, and DevOps engineers, making sure that the infrastructure enables the highest availability for delivering 24h 7/7 services to our customers.
• This role includes managing changes, incidents and analysing new requirements.
• Take the lead in analysing production issues on server, network and application level and efficiently do a problem triage, including escalation to our partners and customers.
• Design, and Implement secure, resilient, and cost-efficient architecture for our cloud-native platform service
• Build and maintain a cloud-native platform Infrastructure following the "infrastructure as code" principal
• Maintain and optimize the application layer of a multi-DC environment
• Lead POC and tech selection processes from idea to implementation
• Deliver solutions, architectures, and automation for Sapiens Applications
• Conduct research to bring innovative solutions to a complex environment to improve processes and tech stack
• Leading cross-functional projects and initiatives
• Application and infrastructure logging and monitoring solutions

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.