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Senior BA

Req ID:  52573

Bangalore, IN

Location : Bangalore, India

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 700 organizations, Sapiens’ team of over 5,400+ employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information:

Sapiens Digital team is developing Sapiens' next generation of insurance online services, enabling insurance companies to accelerate their digital services to customers and agents. The Digital team is focused on developing online capabilities for insurance companies on any platform, mobile, and web covering a wide range of self-service, commerce solutions aimed at optimizing the customers’ experience during engagements with their insurance companies & agents via digital channels.
For more information about Sapiens:

Description :

Work closely with our internal stakeholders and customers to identify, validate and document new system requests, oversee proper implementation by providing acceptance criteria and act as a liaison between the business users and the developers. Be an integral part of our dynamic agile team, become an expert with our innovative product and contribute to the product's vision.

“Experience as a Business Analyst in an Agile development team environment .

Also candidate should have background in at least one domain:

  • Insurance
  • Digital e-commerce

We prefer to get people from e-commerce and teach them insurance.

 Desired Skills and Experience :

  • Understand and document functional and technical requirement from customer
      • Write Epics
      • Write user stories.
      • Write acceptance criteria
      • Write high level test cases
  • Interact with clients on daily basis.
  • Show demo of the product by end of each sprint
  • Organize retrospective sessions with entire scrum team
  • Interact with product team to understand out of box (OOB) solutions
  • Work with Product team to enhance the OOB solutions
  • Co-ordinate with different internal core teams.
  • Interact with designer team to developer UI/UX
  • Work with back-end team for API understanding and integrations
  • Initiate and oversee BDD and acceptance testing
  • Provide presentations and demonstrations on Product Features
  • Review the existing business process and provide recommendations.
  • Run Blueprint sessions with customers – Pre Sale
  • Run A&D (Analysis & design) sessions with customers – Before development starts
  • Support UAT


  • 5+ years of professional experience in business analyst role
  • Education qualification: MBA – advantage
  • Excellent English verbal and written communication skills
  • Experience with web multi-tier systems
  • Experience in requirements gathering for B2C web solutions – must
  • Should have managed customers independently – must
  • Experience & proven track record for analysis & design of self-service, commerce enterprise web portals with complex enterprise integration
  • Ability to understand the data models and structures of complex technology systems
  • Experience working with UX tools such as Figma – advantage
  • Experience in web & Mobile applications – advantage
  • Insurance business knowledge – must
  • Experience as a Business Analyst in an Agile development team environment . – advantage
  • Strong conceptual thinking skills
  • Creativity in problem solving
  • Willing to travel if required.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

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