Senior Business Analyst

Position :: Senior Business Analyst

Location:: Bangalore

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 600 organizations, Sapiens’ team of over 5,000+ employees operate through our fully owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.

Primary Responsibilities:

• Be knowledgeable of North American Insurance platform products.
• Participate in all phases of SDLC from requirements and scoping through deployment and assist in the resolution of issues throughout.
• Consult with internal and customer business and technical staff to understand requirements and functional designs; participate in development of documentation artifacts.
• Implement project requirements using company applications.
  • Configuration – web pages, templates, property files, CSS changes, etc.
  • Work with UI owners to support configuration in line with business processes, standards, navigation requirements, etc.
  • Work with developers to support configuration (actions, interfaces, etc.) necessary to integrate with other applications and services.
  • Collaborate on XSLT mapping and requirements for customer developers.
• Collaborate with Project and Configuration teams on analysis, design, best practices, consistency within projects and across projects.
• Work independently and as part of team implementing requirements.
• Support triage, investigation and debugging of issues and defects.
• Support integration and user acceptance testing of customer solutions.
• Escalate gaps and/or issues to Project Lead and collaborate to resolve.

Specialty:  P&C Rating Knowledge

• Experience and understanding of P&C Rating concepts.
• Understanding of configuration tools
• Understanding of rate and rule manuals
• Understanding of table structure and design
• Understanding of Excel spreadsheets and rating formulas

Other Key Activities include:

• Support integration and user acceptance testing of defect fixes, enhancements and on-going releases.
• Develop and maintain client and internal staff configuration related documentation.
• Participate in spec review meetings; function as configuration SME for assigned enhancements.
  • Document configuration changes associated with assigned enhancements.
  • Provide support for QA on configuration questions.
  • Work with Architecture and Development teams as needed for clarifications, impact analysis, documentation updates, etc.
• Assist with internal configuration work as needed (Demo set up, Foundation, QA configuration support, etc.)

Qualifications:

• 8 + year of experience as a Business Analyst
• 5+ years of experience as a Business Analyst – Rating discipline
• Knowledge of North American Insurance platform applications
• Ability to adapt to various work settings.
• Ability to work both independently and collaboratively with a team.
• Strong business and technology acumen – ability to relate technical solutions to business objectives.
• Strong oral and written communication skills

Preferred:

• Experience with web-based applications
• Familiarity with XML, XSLT, HTML, CSS, AJAX, SQL
• Must have work experience in P&C with knowledge of insurance products, processes, and technologies.
• Working knowledge of policy administration software and systems; full understanding of policy lifecycle

• Bachelor’s degree in computer science, Management Information, Engineering, Mathematics or other related fields