Senior Manager - Business Operations

Sapiens is on the lookout for a Senior Business Operations Manager to become a key player in our Bangalore team. If you're a seasoned Business Ops / PMO and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore
Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

What you’ll do:
Drive Strategic Impact. Empower Operational Excellence. Shape the Future of Sapiens India.
Are you a dynamic, strategic leader passionate about operational excellence and organizational growth? Do you excel at cross-functional collaboration, executive communication, and influencing business outcomes? Are you ready to lead operations for Sapiens's largest and most critical site? Sapiens India is looking for a Senior Business Operations Manager to drive execution, manage business operations across all locations, and support M&A activities — while working directly with the Centre Head of Sapiens India. This is a high-impact, high-visibility role for a results-driven professional who thrives in complex, fast-paced environments.

Key Responsibilities:- 
•    Pan-India Operations Leadership: Lead business operations across Sapiens India’s multiple locations, ensuring process alignment, consistency, and operational efficiency at scale.
•    Executive Reporting: Serve as a key strategic partner to the Centre Head of Sapiens India, supporting executive decision-making and leading operational reviews.
•    Strategic Planning & Execution: Collaborate with senior stakeholders to shape and implement business strategies aligned with global and regional priorities.
•    Mergers & Acquisitions Support: Take an active role in M&A initiatives, including due diligence, integration planning, and operational alignment with global teams.
•    Cross-Functional Collaboration: Work with department heads and functional leaders to streamline operations, monitor KPIs, and remove execution roadblocks.
•    Business Intelligence & Reporting: Develop and deliver data-driven insights, dashboards, and reports that inform leadership and influence decisions.
•    Program & Project Management: Lead cross-functional programs from ideation to execution, ensuring quality, alignment, and measurable impact.
•    Organizational Change Management: Enable effective change through clear communication, structured rollout of initiatives, and stakeholder alignment.

What to Have for this position:
Must have Skills: - 
•    10+ years of industry experience with a minimum of 3 years  in business operations, strategic planning, or program management, with a strong background in managing enterprise-level initiatives.
•    Proven success in managing operations at a business unit/function/ site level within a global or fast-scaling organization.
•    Experience in M&A support (PMO, integration, business continuity planning) is highly desirable.
•    Strong executive presence with the ability to influence senior stakeholders and cross-functional teams.
•    Excellent communication, data analysis, and presentation skills with a sharp strategic mindset.
•    Ability to thrive in a matrixed environment with multiple stakeholders, competing priorities, and tight deadlines.
•    Educational Requirement: MBA from a top-tier B-school 
 

About Sapiens:- 
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Disclaimer: - Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com