Senior Technical Analyst
Bangalore, IN
Position: Senior Technical Analyst
Location: Bangalore, India
About Us
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.
Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 600 organizations, Sapiens’ team of over 5,000+ employees operate through our fully owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.
Position Summary
Our configuration engineers work as hands-on subject matter experts with our toolset assisting our clients and internal staff in defining, configuring and implementing our proprietary applications.
Responsibilities
- Conduct analysis and design sessions with client staff
- Document user interface and system integration requirements
- Document, research and assist in the resolution of issues throughout the SDLC
- Provide configuration assistance to support the client implementation team
- Act as liaison between the client implementation and the product development teams
- Support client development teams throughout all phases of application implementation
- In addition, job activities may include: Project coordination and project management
- Support the development and delivery of training materials
- Augment/Support QA staff with specific subject matter expertise
- Develop and maintain client and internal staff configuration related documentation
Experience & Skills:
- Experience of 4 to 6 years
- Demonstrated analytical, problem solving, and attention-to-detail skills
- Ability to learn new and complex topics quickly
- Ability to work collaboratively with a team and as a strong independent contributor
- Ability to quickly build credibility and rapport with clients as well as colleagues
- Professional presence, exercising good judgment and taking initiative when necessary
- Experience with web-based application designs
- Configuration – web pages, templates, property files, CSS changes, etc.
- Familiarity with XML, XSLT, HTML, CSS, AJAX, SQL
- Strong business and technology acumen required
- Familiarity with Microsoft Power Point, Project, Visio, Excel, Word
- Bachelors Degree required; Computer Science, Mathematics, Management
- Information, or Engineering is preferred
- Experience with data modeling and use cases (UML or similar) preferred
- Structured programming language background preferred
- Experience/Exposure to relational databases, Web development using
- HTML/DHTML,CSS, JavaScript preferred
- Excellent communication abilities including presentations and technical specification writing preferred
- Familiarity with the concepts of Service Oriented Architecture, Web Services / SOAP, and Meta Model based architectures preferred