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Global JIRA Admin

Req ID:  42426

Flexible, PL

Location: Poland, remote


Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens’ team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information:



  • Certification of Atlassian Jira admin – must

  • Expert level Atlassian tool administration knowledge on JIRA and Confluence

  • Experience with Agile methodology

  • Relevant engineering degree and experience in development

  • 3 years’ experience as Jira admin

  • Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.

  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages

  • Configure, maintain and upgrade Atlassian JIRA/Confluence

  • Excellent team player and service oriented

  • Excellent Communication Skills


Key Responsibilities

  • Responsible for bug tracking, issue tracking L2 support

  • Support, compile and troubleshoot JIRA Project issues

  • Establish and execute data stewardship and best practices.

  • Knowledge about various development, testing and monitoring tools

  • Provide training to technical and non-technical teams to use Atlassian tools

  • Compile and analyze development and operational bug reports

  • Experience using/customizing JIRA Macros and JIRA Query Language

  • Experience using/customizing Confluence macros, add-ons

  • Systems Engineering application support

  • Map client requirements to Jira Align capabilities and design solutions that re-enforces clients desired scaled agile methodology


We offer

  • Stable employment – permanent job contract 

  • Flexible working hours to help you keep the work-life balance and find time for your hobbies 

  • Partnership approach & communication respecting individual needs and employee development plan ideas 

  • Possibility to gain professional experience and learn from global industry experts 

  • Stable project & diversified working environment 

  • Periodical events and contests for employees (business runs, paintball, etc.) 

  • Private medical healthcare & Multisport card 

  • IT-specific, friendly dress code that you will become a fan of 

  • Attractive employee referral program and bonuses 


Join us and become part of our common success! Please send your resume in English.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

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