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Lead Business Analyst

Req ID:  44665

Flexible, PL

Location: Poland, remote/client


Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens’ team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information:


About the role:

  • Will require an excellent knowledge of general insurance (Property & Casualty), preferably in a software implementation environment
  • Lead contact on all business discussions and decisions, end-to-end solution understanding, and scope for projects
  • Participate in requirement discovery sessions and document key requirements / KPIs for creation of reports and dashboards
  • Demonstrate the value of Sapiens’ SDLC methodology/process to clients and best practice of our core software systems
  • Manage the project business analyst team to ensure targets and deadlines are met and manage any issues
  • Act as a custodian of the project scope and ensure any deviations to scope are managed correctly through the change control process
  • Work closely with project management, product management, development, and testing teams to ensure a high-quality implementation of the defined solutions
  • Coach junior business analysts on the project and advise them on more complex requirements and solutions
  • Assist the BA management team in providing personal and professional development to the BA division and contribute to its practices


Duties and responsibilities:

  • Map out the differences between customer requirements and current core system features
  • Facilitating the negotiation of requirements between the customer and IDIT
  • Lead or participate in customer workshops
  • Understand the gaps in the requirements and the type of solution needed
  • Draft and write deliverables
  • Build solution design based on Sapiens IDIT Core functionality
  • Creating, analyzing, and validating detailed functional specifications
  • Lead or participate in Solution Design workshops
  • Understanding the customer business processes and procedures and how they translate into IDIT system functionality
  • Write solution design documents (SDS, iSDS, setup books)
  • Provide support throughout the project lifecycle when needed
  • Provide support to the customer
  • Provide support to development, QA, UAT and production

Skills and Experience required

  • Minimum of 5 years experience as a business analyst
  • Minimum of 5 years experience working in a general insurance environment
  • Will have demonstrated experience of implementing significant functional change
  • Experience in full project lifecycle having been involved in system implementation or enhancement projects
  • Knowledge of general insurance administration systems
  • Must be willing to travel to client sites (occasional international travel may be required)
  • Knowledge of Agile Scrum methodology
  • MS Office / Office 365
  • JIRA
  • Sharepoint
  • Basic SQL would be advantageous


We offer

  • Opportunity to design and develop complex integration solutions 
  • Stable employment – permanent job contract 
  • Flexible working hours to help you keep the work-life balance and find time for your hobbies 
  • Partnership approach & communication respecting individual needs and employee development plan ideas 
  • Possibility to gain professional experience and learn from global industry experts 
  • Stable project & diversified working environment 
  • Periodical events and contests for employees 
  • Private medical healthcare & Multisport card 
  • IT-specific, friendly dress code that you will become a fan of 
  • Attractive employee referral program and bonuses 


Join us and become part of our common success! Please send your resume in English.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

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