Delivery Manager
Holon, IL
Location: Holon (Hybrid)
About Us:
Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.
Job Description:
As a Delivery Manager, you will have experience in Agile delivery in a global context across the Software Development Life Cycle (SDLC), ideally for the general insurance, property & casualty, life, pensions, and annuities markets.
As a Delivery Manager your main responsibilities will include (but not be limited to):
- Deliver the software on time, on scope, on quality, and on budget, using the appropriate Agile project management methodology, and ensure full customer satisfaction as defined in the SOW.
- Meeting tight timelines and motivating the team to meet project deadlines.
- Managing the project’s end-to-end life-cycle activities, including analysis & design, development, testing, implementation, and integration.
- Managing the project’s scheduling, resource planning, budget & time tracking.
- Work closely with the customer and the project team to define the gaps for any given requirement and translate them into user stories.
- Manage multiple projects simultaneously, facilitate status meetings and present to large groups.
- Identify problems, mediate issues, develop solutions, and implement an appropriate course of action.
- Build strong relationships with internal customers, stakeholders, and integration teams to ensure delivery is smooth and customer centric.
- Leadership and management of project delivery teams in a distributed global environment, including:
- Direct management of Team Leaders and matrix management of a Delivery multidisciplinary team.
- Development and cross-training of the team to further improve technical and business knowledge to help us achieve exceptional results.
- Building good relationships with distributed delivery teams across the globe.
Requirements:
- At least 5 years of proven experience working in a large software development, with teams distributed across the globe.
- Experience with International Customers.
- In-depth understanding and experience of the management of the software development life cycle (SDLC) from the initiation of a project plan to full execution.
- Understanding of software architecture.
- Excellent communication skills.
- Experience of negotiating with customers and clients regarding scope and delivery schedules.
- Experience managing dispersed delivery teams in a matrix environment.
- Strong analytical and problem-solving skills.
- Experience in enterprise scale software product Implementation.
- Familiarity with Cloud Platforms and Information Security.
- Digital knowledge – Advantage.
- Experience in Waterfall and mainly in Agile delivery and tools - JIRA experience – Must.
- Familiarity with insurance domain / financial services – Must.
- Ability to travel globally.
- Excellent written and verbal skills in English and Hebrew.
- Additional languages – Advantage.
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/