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IT Cloud and System Team Lead

Req ID:  53060

Holon, IL

Location: Holon (Hybrid)


About us:

Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.


Job Description:

We are seeking an experienced and skilled IT Infrastructure Team Lead to join our growing organization. In this role, you will be responsible for overseeing a team of IT infrastructure specialists and ensuring the seamless operation and maintenance of our company's IT infrastructure. You will play a critical role in managing and improving our technology stack to support our business operations and growth.


Key Responsibilities:

  1. Team Leadership:
  • Lead, mentor, and motivate a team of IT infrastructure professionals, fostering a collaborative and high-performance work environment.
  • Conduct regular team meetings, set objectives, and track progress to achieve department goals.
  1. Infrastructure Management:
  • Manage and maintain the company's IT infrastructure, including virtualization, servers, networks, storage, and data centers.
  • Oversee system and network administration, ensuring high availability, security, and performance.
  1. Project Management:
  • Plan and execute IT infrastructure projects, including hardware and software upgrades, migrations, and system integrations.
  • Define project scope, goals, and deliverables, and manage project budgets and timelines.
  1. Troubleshooting and Support:
  • Provide technical expertise and support for complex infrastructure issues and incidents.
  • Collaborate with the IT support team to resolve escalated problems.
  1. Security and Compliance:
  • Implement and enforce IT security policies and procedures to protect the company's data and infrastructure.
  • Ensure compliance with industry standards and regulations.
  1. Capacity Planning:
  • Monitor infrastructure performance and capacity, making recommendations for upgrades and improvements as needed.
  1. Vendor Management:
  • Evaluate and manage relationships with technology vendors and service providers.
  • Negotiate contracts and ensure cost-effective solutions.
  1. Documentation: 
  • Maintain detailed documentation of the IT infrastructure, including configurations, procedures, and incident reports.



  • Bachelor’s degree in information technology, Computer Science, or a related field. Relevant certifications (e.g., CCNA, MCSE, AWS) are a plus.
  • Proven experience in IT infrastructure management and team leadership.
  • Strong project management skills with the ability to prioritize and execute tasks.
  • Knowledge of IT security best practices and compliance standards.
  • Expertise in virtualization (VMware, Hyper-V) – Must.
  • Strong knowledge of hardware, software, networking, and cloud technologies.
  • Excellent problem-solving and communication skills.
  • Experience with virtualization (Hyper-V, VMware), cloud computing – Must
  • Ability to adapt to emerging technologies and trends in the IT industry.


Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.


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