Key Account Manager

About Sapiens:

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Role Description:

The Key Account Manager is responsible for managing strategic relationships with key customers, maintaining and developing business.
He/she also solves problems, analyzes data and contributes to strategic planning to maximize revenue and retention of key customers.

Responsibilities:

• Serve as a trusted advisor relationship with key accounts, customer stakeholders and executive sponsor
• Lead the relationship with existing customers, listen to their business challenges, identify needs, understand their issues and propose solutions.
• Personally negotiate commercial contracts with clients and in coordination with the different areas.
• Identify areas of improvement and work to implement recommended changes
• Ensure, together with the Operations area, the smooth running of projects and intervene in the relationship with the client when necessary.
• Liaise and coordinate the resources directly located in the client's office, generating a link between the company, employee, and client to ensure solutions are in line with their needs and strategies     
• Seek out new business opportunities, maintaining relationships and establishing lasting relationships with accounts/clients
• Conduct sales visits, company presentations and offerings.
• Making tailor-made offers to each client, supporting the areas involved.
• Develop opportunities from the first lead until close and follow up on ongoing opportunities.
• Develop annual budget and meet revenue, contribution and new sales targets.
• Represent Sapiens at events, trade shows and other forums.
• Establish and direct operational and administrative procedures related to sales activities.

Requirements:

• At least 5 years of business development / sales experience with technology solutions for the insurance industry.
• Experience in the functions described above.
• Commercial skills, negotiation, analysis, effective communication, active listening and ability to find win-win solutions.
• Updated technological knowledge of different solutions, profiles and trends.
• Excellent team player with dynamic and effective cross functional collaboration.
• Fluent English.

Benefits of working for Sapiens:

• Hybrid working model (3 days from home, 2 in the office).
• Flexible working hours.
• Intensive workday during summer.
• Meal allowance.
• Employee assistance program (medical, psychological and nutritional free support).
• Savings discounts platform.
• Flex benefits: health insurance, transport card, kindergarten.
• Free learning resources and continuous training opportunities.
• Enjoy free fruit and coffee in the office and padel courts.
• Company and sport events.
• And much more!

Proud to be certified as “Empresa Socialmente Reponsable con la Plantilla”.
 

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.