Frontend Support Engineer

Sapiens is on the lookout for a Frontend Support Engineer to become a team player in our Digital team in Latvia. If you're ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Riga, Latvia

Working Model: Hybrid

This position will be part of Sapiens’ Digital division.

What you’ll do.

• As a member of the Digital Team, you will be working for Production Support and Maintenance applications based on the ticketing priority.
• The role is responsible for troubleshooting and providing the permanent fix based on customer reported issues in Production.
• Work with other dependency integrated applications or dev team to provide the permanent fix.
• Connect the Frontend to backend APIs using Sapiens digital toolset (Integration with API using low code tool)
• Understand of Major incident process and communicate with other dependency team based on need.  And provide the permanent fix along with RCA.
• Debuging issues with JavaScript, React JS, HTML5, CSS, REST API’s, JSON based applications.

What to Have for this position.

• At least 2-3 years of experience with Troubleshooting and hands on with JavaScript, React JS, HTML5, CSS
• Experience with incident, problem and change management.
• Experience with REST APIs, JSON
• Experience in Integrating APIs with front-end
• Good English and communication skills

Good to have Skills.

• Mongo DB
• Experience in SQL or any of database technologies like MySQL/Oracle/PostgreSQL/MongoDB good to have.
• Experience with Monitoring tools like Splunk, App Dynamic, Grafana
• Insurance domain knowledge
• Knowledge with Service Now, JIRA and Monitoring tools like Splunk, App Dynamics and Grafana.
• Good to have knowledge on Node Js and JEST.
• Knowledge of Devops CI/CD pipeline

What we offer:

• Compensation: Competitive monthly salary ranging from €2000 to €3500 Gross, commensurate with qualifications.
• Annual Bonus: Receive a 13th salary bonus, proportional to the months worked, as a token of appreciation for your dedication.
• Complimentary Meals and Snacks: Enjoy paid lunches at our on-site restaurant, along with 24/7 access to healthy snacks and beverages to keep you energized throughout the day.
• Health Insurance: Benefit from health insurance coverage after your trial period, ensuring you are well taken care of.
• Engagement Events: Participate in exciting global and local employee engagement events, fostering a sense of community and teamwork.
• Training and Development: Training and Development: Take advantage of our training platform Sapiens University dedicated to enhancing your skills and expertise, supporting your professional growth.
• Inclusive Work Environment: Work in an inclusive environment with accessible facilities, where everyone is valued and respected.

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.