Operations Coordinator

Sapiens is on the lookout for an Operations Coordinator to join our team in Latvia.
If you're proactive, adaptable, and skilled in problem-solving, policy implementation, and budgeting, we encourage you to apply! This role offers an exciting opportunity to elevate your career with a globally established and successful company.

Working Model: Our flexible work arrangement primarily involves in-office work, with some remote work possibilities, ensuring both flexibility and productivity. This position will be part of the Sapiens Corporate division. 

Tasks include: 

• Site Operations & Office Management: Oversee daily operations at the site, including office management, company fleet, and mobile phone administration, ensuring everything runs smoothly.
• Vendor & Service Provider Coordination: Manage vendors and service providers, including budget planning, contract negotiations, and identifying cost-effective solutions to optimize services.
• Stakeholder Communication: Serve as the key contact for internal and external stakeholders, including the landlord, local management team, and European Operations Director.
• Corporate Policies & Compliance: Assist in the development and lead the local implementation of corporate policies while ensuring adherence across the site.
• First Point of Contact: Act as the go-to person for colleagues, customers, and service providers, offering support and guidance when needed.
• Basic Finance Support: Handle purchase requisitions and ensure timely processing of supplier invoices with the Finance team.
• Health & Safety Support: Work with Health, Safety, and Fire Safety partners to ensure local requirements are met and implemented effectively.
• Team Engagement & Social Activities: Help foster a positive and inclusive work environment by supporting and arranging social activities/team meetings for the team.

📌 Note: This list is not exhaustive—our roles evolve as the business grows. Additional tasks, including deputizing for colleagues, may be assigned as needed.

What to Have for this position:

✔ Your Experience & Knowledge:

• 5+ years in a similar role or relevant operational experience.
• Confident in using MS Office and comfortable navigating digital tools.
• Experience working with vendors, service providers, and process optimization to improve efficiency.
• A background in policy creation, implementation, and change management.
• Familiarity with Health, Safety, and Fire Safety regulations.
• Fluent in English (written & spoken) to collaborate effectively across teams.
• Hands-on experience in coordinating projects across different operational areas (vendors, finance, policies).
• Understanding budget planning and cost management to help optimize expenses.

✔ Your Skills & Mindset:

• Organized and detail-oriented, with the ability to manage multiple priorities.
• A problem-solver who stays calm under pressure and finds solutions.
• Able to handle unexpected challenges (e.g., facility issues, vendor delays) with a confident and decisive approach.
• A strong communicator—comfortable engaging with colleagues, vendors, and senior management.
• A team player who enjoys working in a multicultural environment.
• Proactive and accountable, taking ownership of responsibilities with a can-do attitude.
• Always eager to learn, adapt, and share expertise to make things better.

📌 Bonus: If you have experience in operational cost optimization, that’s a plus!

We value our employees and offer a comprehensive benefits package to ensure a rewarding and enjoyable work experience:

• Compensation: Competitive monthly salary ranging from €1600 to €2100 Gross, commensurate with qualifications.
• Annual Bonus: Receive a 13th salary bonus, proportional to the months worked, as a token of appreciation for your dedication.
• Complimentary Meals and Snacks: Enjoy paid lunches at our on-site restaurant, along with 24/7 access to healthy snacks and beverages to keep you energized throughout the day.
• Health Insurance: Benefit from health insurance coverage after your trial period, ensuring you are well taken care of.
• Engagement Events: Participate in exciting global and local employee engagement events, fostering a sense of community and teamwork.
• Training and Development: Training and Development: Take advantage of our training platform Sapiens University dedicated to enhancing your skills and expertise, supporting your professional growth.
• Inclusive Work Environment: Work in an inclusive environment with accessible facilities, where everyone is valued and respected.

About Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. 

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.