Senior Java Developer

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. Our portfolio includes policy administration, billing, and claims; underwriting, illustration, and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 600 organizations, Sapiens’ team of over 5,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific.

Project:

Our client is one of the most recognizable insurance brands in the UK. The projects we have implemented and maintained for this customer range from traditional annual car insurance to Netflix-like insurance subscription service. Working on the project you will go through the challenges of implementing web solutions and handling hundreds of thousands of customers each day. You will go through the full software development lifecycle - gathering the requirements, system design and implementation, and deployment in the cloud. All of that is accompanied by a friendly team of experienced professionals.

Main duties include: 

• Responsibility for providing solutions/workarounds to customers’ problems, in a fast and professional manner, within SLA restrictions.
• Research and identify solutions to software, hardware, and infrastructure issues.
• Work on infrastructure, system monitoring, and alerting improvements.
• Address client's tickets regarding hardware and software.
• Ask targeted questions to diagnose problems and identify problem patterns.
• Test alternative pathways until you resolve an issue.
• Record technical issues and solutions in tickets. 
• Help create technical documentation and manuals.
• Taking part in 24/7 infrastructure monitoring shifts ~1 week per month (rear night cases).

Requirements:

• Programming experience in Java and SQL knowledge
• Microsoft Azure or similar experience
• Docker knowledge
• Hands-on experience with Linux
• Experience with Ansible or other Infrastructure as Code (IAC) tools
• Ability to diagnose and troubleshoot technical issues
• Excellent written and verbal English skills
• Flexibility to work beyond working hours when required during the support shifts.
• Self-sufficient personality with a customer-oriented attitude, an outside-the-box thinker, solutions-oriented with good problem-solving skills

We offer:

• Annual bonus as 13th salary payment (in the amount of 1 salary),
• Paid lunch in the lunch restaurant on the 1st floor of the office building (24/7 healthy snacks and beverages in our office canine),
• Health insurance after trial period,
• Employees’ engagement events – globally and locally,
• Training budget to develop skills and expertise.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.