Project Manager

Title: Project Manager (Reinsurance)

Location – Canada/ Remote
 

Sapiens is on the lookout for a Project Manager to become a key player in our North America team. If you're a seasoned Project Manager and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Overview:

The Project Manager work hands-on leading our clients and internal staff in implementing and supporting existing clients for our proprietary applications. This position requires technical aptitude, Reinsurance business/industry knowledge, and customer-facing skills. The Project Manager may spend the majority of their time working directly with the customers’ business and technical teams. work time may be spent in the office or employee home office, depending on the account requirements. Meeting clients and travel may be required.

Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a sub-set of the duties listed.

Outside of primary project responsibilities and/or while not assigned full time to a specific project, members of the Project Management group will take on internal responsibilities as deemed appropriate.

Reporting to the Reinsurance Professional Services Executive and under general supervision, the Project Manager –assures successful, timely and cost-effective project delivery. The Project Manager is accountable for Sapiens management as well as to clients. All aspects of project delivery are handled by the Project Manager responsible for reporting progress to interested parties as well as for determining how to mitigate issues or problems.

This position does not have supervisory responsibilities such as hiring and performance/pay reviews

Responsibilities:

• Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on-budget
• Manage the client relationship for each assigned consultancy engagement.
• Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members
• Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live
• Create, monitor and execute project plans.
• Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets.
• Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc
• Contract management and project invoicing (billable milestones, invoices approval, etc.)
• Estimate and create project budgets including but not limited to: tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team.
• Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items
• First point of contact for escalations when issues exist within Delivery (BA, Dev, QA, Migration)
• Monitor and review implementations to ensure the implementation processes defined internally are followed.
• Manage customer expectations and deliverables including as appropriate client issues management and escalation.
• Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.
• Support the sales functions to expand the customer relationship beyond the projects
• Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project
• Work with Sapiens finance and legal teams to create and approve client statement of work contracts
• Working knowledge of client’s License Service Agreement
• Provide feedback for annual performance reviews for direct team members.
• Issue & Risk management
• Maintaining milestones
• Overarching responsibility for the project change backlog
• Contribute to the client change management

Skills and Knowledge:

• 10+ years of experience in leading software projects which contained development and delivery to customers.
• 5+ years of background in the Reinsurance or P&C Insurance industry
• Experience in delivering to Tier 1 Carriers
• Experience in business transformation projects- and advantage
• Experience with all aspects of project management practices including the use of Microsoft Project
• A self-starter who thrives in a fast-paced environment with the ability to manage and prioritize concurrent work assignments
• Experience leading teams providing coaching, mentoring and training to customers
• Being able to drive efficiency and quality
• Experience working with off-shore teams
• Strong knowledge, understanding, and experience working with Agile and waterfall methodologies
• Strong business orientation, experience in direct interaction with customers
• Knowledge and experience in project delivery methodology
• A history of delivering projects meeting requirements, on schedule and under budget
• Strong customer support experience
• Strong oral, written, and presentation communication skills.
• Motivated to succeed with a can-do approach.
• PMP certification – preferred
• Bachelor’s Degree in Computer Science, Information Technology or equivalent education is a related discipline required. Related work experience can be substituted for the education requirement.
• Travel requirement- up to 25% based on the project.

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.