VP Business Unit - L&P

Sapiens UK is seeking VP of Business Unit for our Life & Pensions Division, based in Cardiff, to become a trusted advisor and strategic partner, driving innovative solutions and empowering clients to achieve their business goals.

Our successful candidate will work with customers to develop a deep understanding of their business, objectives, and priorities.  You will use this knowledge to foster and propose solutions and services that improve the client’s efficiency, enable competitiveness, streamline processes, and reduce expenses.

You will understand the capabilities of the solutions within the Sapiens portfolio and work to articulate a solution’s value, differentiate its capabilities, and develop an effective client value proposition, with the objective of maximizing Sapiens’s value.

This position holds overall responsibility & accountability for all Sapiens delivery provided to customers, on time, in high quality, within budget, and to customer satisfaction.

Business focus:

• Constantly driving to grow the Sapiens business within the account.
• Managing and Improving the P&L.
• Building Long-term Relationships with our customers.
• Understanding Customer Needs & leveraging customer pain points into opportunities for value creation.
• Collaborating Closely with Sales: proactively drive the "Land & Expand" strategy and identify cross-selling opportunities to achieve accounts' sustainable business growth.
• Manage end-to-end Upsell processes, with sales support as needed.
• Developing and Executing the Account’s Strategy, with Sales.

Execution focus:

• Governance of teams to ensure high quality of delivery according to the project plan.
• Responsible for meeting the account’s financial targets and contractual agreement.
• Risk assessment and manage mitigations.
• Promote collaboration and teamwork with internal stakeholders.
• Point of escalation to any delivery process emerged in the accounts.
• Act as a customer advocate within Sapiens and promote a customer-focused culture.

Key Requirements:

• 15+ years’ management experience (staff and budget responsibility) within a global enterprise software solutions company.
• Proven experience of:
  • Leading international clients and engagement teams through the delivery of complex software solutions on large scales (>30M$);
  • Successful solution delivery with demonstrated success in managing multiple complex projects, juggling competing priorities, and meeting deadlines.
  • Growing business within existing customer accounts, hands-on as well as by leading a team of customer managers.
• Seasoned manager with the ability to hire, mentor, coach, and develop a globally dispersed high-performing team.
• Experience and knowledge of Life & Pension software solutions – Advantage.
• Excellent client relationship management skills and ability to serve as a trusted advisor to C-level customer executives.
• Personality, mindset, and investment approach that fits well with an entrepreneurial, growing firm, with the ability to work in a fast-paced environment and excellent problem-solving skills.
• Excellent written and verbal communication skills.
• Willingness to travel extensively within the territory.

About us:

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Lisa.smith@sapiens.com for more information or to set up an informal call.