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Business Analyst

Req ID:  51079

Vilnius, LT

Location: Vilnius, Lithuania

Salary Range: 2000 - 3800 Eur


Sapiens is an expanding global provider of software solutions for the financial services industry, and we are currently recruiting for a Business Analyst with General Insurance (Property & Casualty) knowledge, to join our expanding team.


About the role

  • The business analyst will undertake workshops with customers for the analysis and design phases of business transformation projects through the implementation of new core insurance software provided by Sapiens
  • Work with insurance companies to understand their “as is” business processes, architecture, and insurance products and to define the “to be” state using the Sapiens software application as the base
  • Define, document, and present the solutions back to the customer through user stories, configuration setup documents and solution design specifications where appropriate
  • Become an expert in the Sapiens software application(s) and use the out of box system functionalities on a best practice basis to support customer’s business process and requirements
  • Provide solutions for new system functionalities if Sapiens’ core software does not support the customer’s requirements
  • Engage with project management on all project-related risks, assumptions, issues, dependencies and planning
  • Effectively communicate with stakeholders at all levels
  • Work closely with project management, product management, development, and testing teams to ensure high-quality implementation of the defined solutions.



  • Participate or lead in customer workshops
  • Understanding the customer business processes and procedures
  • Map out the differences between customer requirements and current core system features
  • Understand the gaps in the requirements and the type of solution needed
  • Draft and write deliverables
  • Manage and refine backlogs
  • Facilitating the negotiation of requirements between the customer and Sapiens
  • Creating, analyzing, and validating detailed functional specifications
  • Participate or lead in solution design workshops
  • Build solution design based on Sapiens’ core functionality
  • Write solution design documents and/or update configuration setup books
  • Provide support throughout the project lifecycle (SIT, UAT and go-live activities)
  • Provide support to the customer, development and test teams
  • Coach and mentor junior business analysts, through workshops and peer reviews.



  • 2 years of experience as a business analyst
  • Fluency in English
  • Demonstrated experience of implementing significant functional change
  • Experience in full project lifecycle having been involved in system implementations or enhancement projects
  • Business process modeling
  • Experience working with: MS Office/ Office 365, Jira, SharePoint 
  • Basic SQL would be a great plus
  • Knowledge of agile scrum methodology would be advantageous
  • Experience with insurance information systems would be advantageous
  • Willingness to travel to clients' sites


What we offer

  • Opportunity to design and develop complex integration solutions
  • A friendly and professional international team
  • Custom health insurance
  • Life/pension insurance of your choice
  • Bonus budget
  • Modern and comfortable office in Vilnius


Your application 

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.
If you are interested in the position, please send your CV as soon as possible, using the apply button.
Please note, that when submitting your CV and information you accept and consent to the rules on collection of Personal Data. Personal information about you may be held and processed for recruitment only and will be deleted after finalization of the recruitment process. 


About Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.
Our portfolio includes policy administration, billing, and claims; underwriting, illustration, and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 5,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information:

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