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Location Bangladore, India
Working Model Fulltime, Hybrid
Req ID 12345

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Product Support Senior Software Engineer

Req ID:  55934
Location: 

Bangalore, MY

Product Support Senior Software Engineer

 

Mandatory skills/ knowledge: 

 

  • Min 4 - 6 years’ experience in FileNet Administration.
  • 5.x, 5.2.2, 5.5 File Net P8 Process Engine (PE); File Net P8 Content Engine (CE); Content Navigator, IBM Business Automation Workflow (BAW) Experience in designing, implementing and supporting IBM FileNet ECM systems.
  • Having Knowledge on FileNet API’s.
  • Manage, maintain and support hardware and software configurations
  • Experience in installation, configuring, upgrade, migration and supporting FileNet P8 in an enterprise environment
  • Diagnoses, isolates and debugs software problems and performs problem resolution in a timely manner, including opening and monitoring trouble tickets with vendor when necessary.
  • Experience on development to work on workflow modifications and small changes
  • Monitors ECM system performance and takes corrective action to optimize usage of system resources, consulting with IT staff on application design, implementation, or maintenance issues
  • Capacity and availability of the FileNet WAS environment
  • FileNet Certification (FCP) - preferred

 

Preferred skills and knowledge

 

  • Should have knowledge about all FileNet configurations, integrations, Migration and upgrade knowledge.
  • Good to Have Knowledge on FileNet API’s.
  • Good to Have programming Skill like JAVA and MAVEN
  • Good experience in Websphere Application Server V6.x, 7.X, 8.X and 9.X
  • Well versed with Database concepts.
  • Working knowledge of OS - AIX, Linux, WIN
  • Must have worked in a Customer facing environment
  • Strong communication skills
  • Should have strong troubleshooting skills.

 

Attitude : 

  • Open for short and long term travel
  • Open to learn new technologies etc.

We Are

Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.

The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.

With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.

Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

Your Recruitment Journey

We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:

Disclaimer

Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.

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