Sapiens is on the lookout for a Quality Analyst to become a key player in our Bangalore team. If you're a seasoned Quality Analyst pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

The position will be part of Sapiens Property & Casualty Insurance for North America division, for more information about it, click here : https://sapiens.com/property-and-casualty-commercial-and-personal-lines/

Description

The Quality Analyst validates business and system changes across insurance applications through disciplined manual testing, strong requirement interpretation, and reliable defect identification. This hands-on role improves release confidence and reduces production risk by translating requirements into effective, risk-aware coverage across user journeys, integrations, and data flows, while using Agile ways of working and approved AI-augmented tools to strengthen testing efficiency and software quality delivery.

Key Responsibilities

• Design and execute manual test cases and end-to-end scenarios to validate business requirements, functional changes, and defect fixes across insurance applications.
• Translate UI flows, business rules, and written requirements into clear test conditions, expected results, and meaningful coverage across positive, negative, boundary, regression, and end-to-end scenarios.
• Perform functional, regression, integration, and system testing within QA environments to improve release readiness and reduce defect leakage.
• Participate in requirement reviews, clarification discussions, and issue resolution meetings to ensure requirements are testable and implementation-ready.
• Identify, log, document, and track defects with sufficient detail to support timely triage, resolution, and retesting, while maintaining clear test procedures, evidence, and supporting documentation.
• Perform basic to intermediate SQL-based validation and validate UI, API, client-server, and file/XML-based flows where applicable, particularly in insurance transaction and policy-processing scenarios.
• Conduct impact analysis for change requests and collaborate with Business Analysts, developers, architects, and QA peers to improve quality outcomes across the delivery lifecycle.
• Follow established testing standards, defect management practices, and quality gates within Agile or iterative delivery models while continuing to build domain knowledge, product understanding, and QA discipline.
• Use approved AI/LLM tools to expand test scenarios, generate test data ideas, refine validation logic, or accelerate defect triage, while always validating outputs for accuracy and business-rule alignment.
• Contribute to testing in cloud-hosted or SaaS-style environments by validating configuration-driven changes, environment-specific behaviour, and release impacts across Dev, Test, UAT, and Production-like setups.

Must Have Skills & Qualifications

Experience & Background

• 3–5 years of hands-on experience in manual testing of enterprise applications.
• Experience in insurance products or insurance technology platforms preferred; broader policy, claims, billing, life, health, or annuity exposure is valuable.
• Experience working on client-server or enterprise applications with end-to-end business process validation and exposure to Agile or iterative delivery environments.

Technical & Functional Skills

• Strong manual testing fundamentals across test design, regression, integration, and system testing, with the ability to convert business requirements into practical, risk-aware coverage.
• Strong analytical and problem-solving skills, with enough technical understanding to identify defects, validate data flows, and assess upstream/downstream impact.
• Basic to intermediate SQL skills for multi-table validation, along with familiarity with Jira, ALM, or similar defect and test management tools.
• Exposure to API validation tools such as Postman or SoapUI and the ability to work with XML or similar structured test artifacts where required.
• Good understanding of test evidence, traceability, defect documentation, and how changes affect integrations and user outcomes in enterprise systems.

AI-Related Expectations

• Use AI tools to generate or refine functional, edge-case, and negative test scenarios.
• Use AI support for test data ideas, SQL/query drafting, and early defect/log interpretation where appropriate.
• Validate AI-generated outputs for completeness, correctness, domain fit, hallucination risk, and business-rule alignment before using them.
• Follow approved privacy, security, and responsible-AI guidelines in all AI-assisted QA activities.

SaaS & Cloud Awareness

• Understanding of environment-based testing across Dev, QA, UAT, and Production-like setups.
• Awareness of SaaS delivery concepts such as configuration-driven change, release cadence, integration dependencies, and multi-environment validation.
• Basic familiarity with how cloud-hosted applications can affect test planning, data setup, and release verification.

Communication & Collaboration

• Strong verbal and written communication skills, with the ability to ask clear requirement questions, surface ambiguities early, and work effectively with business, product, development, and architecture stakeholders.
• Strong documentation discipline and the ability to communicate defects, risks, and test outcomes with clarity.

Education

• Bachelor’s degree in engineering, Computer Science, Information Technology, or a related field.

Personal Attributes

• Strong ownership mindset, disciplined execution, and structured problem-solving.
• Collaborative team player with a learning mindset who can balance rigor, speed, and practicality in a delivery environment.

Preferred / Good to Have

• Exposure to API testing, installation/build validation, release-cycle support, XML-based transaction validation, and test automation tools or scripts is an advantage.
• Testing certifications such as ISTQB or equivalent and insurance certifications such as LOMA are preferred.

Why Join Us:

• Work on business-critical insurance platforms while building depth across manual testing, data validation, API coverage, and modern QA practices in an environment increasingly incorporating AI-assisted and SaaS-aware quality engineering.

About Sapiens

Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.

For More information visit us on www.sapiens.com.

Disclaimer: Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.