Sapiens is on the lookout for a Sales Operations Analyst to become a key player in our Bangalore team. If you're a seasoned Sales Operations and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. 

What you’ll do:

• We are seeking a Sales Operations Analyst to support the North America Sales organization through analytics, reporting, and operational execution. This role focuses on pipeline and forecast analysis, commissions support, Salesforce data quality, and recurring sales reporting. The Analyst works directly with Sales Representatives and Managers to explain performance, answer questions, and provide insight into trends.
• This role supports a SaaS sales organization and requires experience with recurring revenue models, including ACV, renewals, expansion, and churn. The position emphasizes insight, consistency, and execution, enabling Sales Operations leadership to focus on strategy and GTM cadence.
• Maintain Salesforce data quality, pipeline hygiene, forecast accuracy, and renewal tracking.
• Review contracts and purchase orders and book the deals accordingly in SFDC
• Build and maintain recurring reports in Excel and Salesforce; advanced Excel or Power Query experience preferred.
• Ensure consistency of metrics, definitions, and reporting outputs across recurring sales deliverables.
• Support pipeline and forecast analysis using historical trends, pipeline data, and sales activity.
• Prepare recurring performance updates for pipeline reviews, forecast reviews, and leadership discussions.
• Identify and explain key movements, trends, and risks, clearly articulating what changed and why.
• Support Sales Reps and Managers with day‑to‑day pipeline, forecast, renewal, and performance questions; escalate only complex or strategic issues.
• Support Sales Operations and Finance with data preparation for forecast and GTM cadence.
• Identify opportunities to improve reporting workflows, documentation, and operational processes.

What to Have for this position:

Must have Skills:-

• 2–5 years of experience in Sales Operations, Business Operations, or a similar analytical role, preferably in a SaaS company.
• Strong Excel skills with experience analyzing and structuring sales data.
• Experience working with Salesforce reporting and sales data.
• Understanding of recurring revenue models, including ACV, renewals, expansion, and churn.
• Exposure to sales commission structures or commission support processes.
• Strong written and spoken English, with the confidence to explain data to Sales Reps and Managers.
• Highly organized, detail‑oriented, proactive, and able to work independently with appropriate North America time‑zone overlap.
• Ability to work in a global company which transform in high pace, being able to adapt to new processes and work with multiple functions in the organization.

• Proficient in AI tools (e.g., Claude, ChatGPT) to enhance productivity and streamline analysis.

About Sapiens:- 

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Disclaimer: - Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com