Account Director, Nordics
Copenhagen, DK
Sapiens is looking for a strategic, relationship‑driven Account Growth leader to own and expand our existing customer footprint across the Nordics. This role is all about trusted partnerships - working at C‑level with leading insurance organisations to unlock new value through the upsell and cross‑sell of Sapiens’ core, digital, data, and cloud solutions.
This is an excellent opportunity to join a very well-established company that values innovation and initiative. Your role would be pivotal in steering our ongoing journey of growth in this region.
Working Model: Remote – Copenhagen or Malmo
Main responsibilities:
- Build on relationships with management and C-level and establish Sapiens as a trusted partner with our customers
- Identify new opportunities within existing customers, creation of winning proposals, managing the sales cycle, and driving thought-leadership into customer accounts
- Work to ensure customer retention by getting maximum value from our products and services
- Produce strategic account plans detailing customer strategy, business, people, and alignment to Sapiens’s people and propositions
- Ensure our customers benefit from the use of the latest versions of Sapiens software through incremental upgrades. Articulating the benefits of the new features and selling services to provide upgrades
- Ensure accurate forecasting and tracking of new sales opportunities including coordinating the internal stakeholders to support the upsell/cross-sell.
Your profile:
- 10+ years of enterprise software account management experience within the Nordic insurance industry, with a strong focus on complex, multi‑stakeholder solutions.
- Proven track record working for a Born‑in‑the‑Cloud or Cloud‑Native technology company, ideally within SaaS, insurance platforms, digital transformation, or cloud‑based ecosystems.
- Highly collaborative team player who thrives in a global, matrixed environment, working closely with colleagues across EMEA and the wider Sales organisation.
- Ability to build trusted C‑level relationships (CEO, CIO, COO, CDO) and navigate complex decision‑making environments within large multinational insurers.
- Strong influencing capabilities, with the professional maturity to challenge customer thinking and drive consensus among stakeholders.
- Willingness to travel extensively across the Nordic region for customer meetings, workshops, and industry events.
- Excellent English (written and verbal); Nordic languages (Danish, Swedish, Norwegian, Finnish) are a distinct advantage.
Lisa.smith@sapiens.com is your contact for any questions but we kindly request that you apply via our website or LinkedIn.
We Are
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
sharedservices@sapiens.com.