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Sr. Technical Business Analyst

Req ID:  53074

Remote, US

Title – Senior Business Analyst ( Technical )

Location - Remote

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on , to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete platform, with pre-integrated, solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across & Casualty, ’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including , Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.


Job Description:

The Senior Business Analyst operates under limited supervision, conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business goals, objectives, and needs of the business environment. Makes recommendations to improve business processes. Utilize systems and data to resolve business issues in the most effective manner. May provide financial or operational business analysis and research to support business goals.


The Senior Business Analyst is accountable for understanding the business environment and processes to be able to derive practical business-system solutions as related to the specific goals of the project. The Senior Business Analyst must ensure that all aspects of the business need or problem are correctly reflected in the solution developed by the solutions team. The development and quality assurance teams will rely on the judgment and expertise of the Senior Business Analyst for all business process-related questions arising from the development work and subsequent testing.


Professional Responsibilities:

  • Uses sound judgment and experience to solve moderately complex business process problems or to propose solutions for these problems to Sapiens management and to clients
  • Applies industry knowledge and expertise to guide client in business and process decisions
  • Leads business process analysis, needs assessments and preliminary cost/benefits analysis to align IT solutions with business initiatives
  • Plans, schedules, and leads collaborative requirements elaboration sessions with the client’s business users
  • Defines and documents clear and concise business requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders 
  • Captures business requirements using Change Requests, Use Case Modeling, etc.
  • Tracks project scope through careful requirements management
  • Works with development and quality assurance teams to schedule requirement reviews.
  • Provides input to and review of estimates at each phase of a project
  • Produces output documentation and provides guidance to users as appropriate
  • Performs analyst work related to more technical items such as interfaces and batch
  • Map billing to client GL accounts and document required configurations to financials
  • Assist clients with running, configuring, and troubleshooting batch issues and respond to clients on functionality and technical details.
  • Able to write database queries and update scripts to assist with more complex configuration, issue analysis and troubleshooting
  • Works as the liaison between client stakeholders, project team members, software engineers and quality assurance personnel
  • Identifies gaps, project and service opportunities and future enhancements to strengthen our industry presence, meet client needs and seek revenue opportunities
  • Facilitates or participates in periodic sales support: demonstrations, preparation of RFP response, gap analysis studies
  • Perform other duties as required.

Years of Experience:

  • 5+ years of business and/or technical analysis experience in the ’ Compensation industry and/or equivalent experience with other policy, claims or billing applications.


Skills and Knowledge:

  • Excellent interpersonal, verbal, written and presentation skills
  • Ability to set, drive and achieve deliverables
  • Strong facilitation skills
  • Strong domain expertise in functional areas and lines of business relevant to Sapiens’ strategy such as Solid commercial, personal lines or comp and underwriting is required.
  • Strong knowledge of Use Case modeling
  • Strong knowledge of the Compensation industry is required.
  • Working knowledge of business modeling, requirements, and analysis & design disciplines of overall iterative software development life cycle
  • Must demonstrate the ability to effectively communicate business concepts to both technical and end users
  • Must demonstrate strong analytical and problem-solving skills
  • Experience with Microsoft Office products (Word, Excel, MS Project, Visio)
  • Experience with relational databases (SQL Server and/or Oracle)



  • Bachelor's degree in business, marketing, computer science and/or related field; related work experience can be substituted for educational requirement



  • Requires up to 50% travel based on client needs. Must be available for travel and on-site work at the customer site. Flexibility with regard to availability for travel, based on project and customer requirements, will be necessary


At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.


Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.




Nearest Major Market: Eugene

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