Delivery Manager
Toronto, CA
Sapiens is on the lookout for a Delivery Manager to become a key player in our North America team. If you're a seasoned Delivery Manager and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.
This position will be part of Sapiens’ Life and Pension Insurance division, for more information about it, Click here.
Job Description:
As a Delivery Manager, you will have experience in Agile delivery in a global context across the Software Development Life Cycle (SDLC), ideally for the general insurance, property & casualty, life, pensions, and annuities markets.
Your main responsibilities will include (but not be limited to):
- Deliver the software on time, on scope, on quality, and on budget, using the appropriate Agile project management methodology, and ensure full customer satisfaction as defined in the SOW.
- Meeting tight timelines and motivating the team to meet project deadlines.
- Managing the project’s end-to-end life-cycle activities, including analysis & design, development, testing, implementation, and integration.
- Managing the project’s scheduling, resource planning, budget & time tracking.
- Work closely with the customer and the project team to define the gaps for any given requirement and translate them into user stories.
- Manage multiple projects simultaneously, facilitate status meetings and present to large groups.
- Identify problems, mediate issues, develop solutions, and implement an appropriate course of action.
- Build strong relationships with internal customers, stakeholders, and integration teams to ensure delivery is smooth and customer centric.
- Leadership and management of project delivery teams in a distributed global environment, including development and cross-training of the team to further improve technical and business knowledge to help us achieve exceptional results.
- Collaborating across departments to optimize and streamline operational processes
- Monitors key delivery metrics and provides timely, data-driven status updates to leadership and stakeholders to ensure transparency and informed decision-making
Requirements:
- At least 5 years of proven experience working in a large software development, with teams distributed across the globe.
- In-depth understanding and experience of the management of the software development life cycle (SDLC) from the initiation of a project plan to full execution.
- Excellent communication skills.
- Experience of negotiating with customers and clients regarding scope and delivery schedules.
- Experience managing dispersed delivery teams in a matrix environment.
- Strong analytical and problem-solving skills.
- Experience in Waterfall and mainly in Agile delivery and tools (JIRA experience – Advantage).
- Familiarity with insurance domain / financial services – Advantage
- 15%-20% travel
- Excellent written and verbal skills in English.
- Additional languages - Advantage
Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
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About Sapiens
Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.
For More information visit us on www.sapiens.com.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
sharedservices@sapiens.com.