Role purpose

Lead a multi-country accounts payable workstream with strong operational, control and tax awareness. The role owns AP service quality from invoice intake through payment and reconciliation, resolves complex exceptions, oversees payment-run readiness, guides team, partners with Tax, Treasury and Procurement, and drives standardisation and automation across legal entities and currencies.

Key responsibilities

• Own day-to-day AP delivery for assigned countries, legal entities, currencies and payment calendars, balancing close, payment and service priorities.
• Review complex PO/non-PO invoices, credit notes, prepayments, recurring invoices, intercompany charges and cross-border transactions.
• Oversee invoice matching, approvals, coding, tax treatment and posting quality; define clear exception-routing and ageing practices.
• Review payment proposals and supporting controls before authorised approval, including due-date logic, cash/credit optimisation, duplicate checks, holds, credits, bank-data validation and payment-method requirements.
• Coordinate with Treasury on funding, currency, payment cut-offs, rejected payments and bank/platform issues while preserving segregation of duties.
• Maintain country requirement matrices covering invoice validity, VAT/GST, withholding tax/TDS, reverse charge, and required documentation.
• Identify tax and regulatory risk in cross-border payments and ensure appropriate review of withholding, treaty documentation, gross-up clauses, import-of-service or reporting requirements.
• Own AP close quality, including AP-to-GL reconciliations, supplier statement reconciliation governance, cut-off, accrual inputs, aged liabilities, advances, and debit balances.
• Resolve escalated supplier disputes, high-value or aged invoice issues, payment failures and sensitive internal queries.
• Design and maintain SOPs, approval matrices, desk procedures, evidence standards and business-continuity arrangements.
• Lead workflow, OCR, e-invoicing, supplier portal and payment automation requirements, testing and adoption;
• Support internal and external audits, testing and remediation;
• Coach AP team, review complex work, allocate workload and support cross-training across entities and activities.
• Partner with Procurement and business owners to improve PO compliance, receipt discipline, vendor terms and supplier experience.
• Own operational compliance with delegated authority, segregation of duties, vendor-master controls, payment approvals and evidence retention.
• Ensure supplier bank-detail changes are independently validated and not approved solely on email instructions.
• Require Tax or local Finance approval where a transaction falls outside approved VAT/GST or WHT/TDS matrices.
• Monitor access, override and manual-journal activity related to AP and pursue timely remediation of control gaps.
• Own and oversee global travel and expense reimbursement operations, ensuring compliance with company policy, delegated authority and local statutory requirements. 
• Review and approve complex or escalated expense claims, employee advances, corporate card reconciliations and exception cases.
• Monitor reimbursement turnaround times, policy compliance, aged advances and outstanding employee balances, driving timely resolution of issues.
• Partner with Payroll, Tax and business stakeholders to ensure appropriate treatment of taxable benefits, per diem rules, mileage claims and country-specific travel requirements.
• Establish and maintain T&E policies, SOPs, approval matrices and audit-ready documentation standards across regions and legal entities. 
• Lead optimization and automation initiatives for expense management, corporate card administration, and expense reporting controls

Experience and qualifications

• 5-7 years of progressive accounts payable/procure-to-pay experience, including multi-country, multi-entity and multi-currency operations.
• Deep practical knowledge of invoice-to-pay controls, payment-run governance, AP reconciliations, period close and supplier issue resolution.
• Strong working knowledge of VAT/GST and withholding-tax/TDS concepts and the judgement to distinguish routine application from matters requiring Tax advice.
• Demonstrated experience with cross-border invoicing and payments, beneficiary verification, foreign-currency settlement and country documentation requirements.
• Prior experience reviewing work, coaching team members, coordinating workload or leading an AP workstream.
• Bachelor’s degree in commerce, accounting, finance or a related discipline; CA/CPA/ACCA/CMA or equivalent qualification is advantageous.
• Strong ERP, invoice workflow/OCR, payment-platform and Excel/data-analysis capability.
• Experience improving controls, standardising SOPs and implementing automation or system changes.

About us 
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens’ solutions turn real-time data and human insight into precise action at every moment, across every risk. The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance. With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation. Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific. For more information visit www.sapiens.com, or follow us on Linkedin

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